Connect indecx and vicodo to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between indecx and vicodo?

To start, connect both your indecx and vicodo accounts to viaSocket. Once connected, you can set up a workflow where an event in indecx triggers actions in vicodo (or vice versa).

Can we customize how data from indecx is recorded in vicodo?

Absolutely. You can customize how indecx data is recorded in vicodo. This includes choosing which data fields go into which fields of vicodo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between indecx and vicodo?

The data sync between indecx and vicodo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from indecx to vicodo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between indecx and vicodo?

Yes, you can set conditional logic to control the flow of data between indecx and vicodo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

indecx

About indecx

IndeCX is a Brazilian platform for monitoring customer experience in real time.

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vicodo

About vicodo

Vicodo is a customer assistance platform that combines video & live chat with the features of a CRM system.

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