Connect indecx and zenvia to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between indecx and zenvia?

To start, connect both your indecx and zenvia accounts to viaSocket. Once connected, you can set up a workflow where an event in indecx triggers actions in zenvia (or vice versa).

Can we customize how data from indecx is recorded in zenvia?

Absolutely. You can customize how indecx data is recorded in zenvia. This includes choosing which data fields go into which fields of zenvia, setting up custom formats, and filtering out unwanted information.

How often does the data sync between indecx and zenvia?

The data sync between indecx and zenvia typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from indecx to zenvia?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between indecx and zenvia?

Yes, you can set conditional logic to control the flow of data between indecx and zenvia. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

indecx

About indecx

IndeCX is a Brazilian platform for monitoring customer experience in real time.

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About zenvia

Zenvia is a communication platform that simplifies the relationship between companies and consumers.

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