Connect innoChat and BoldDesk
Integrate innoChat with BoldDesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Ticket in BoldDesk when New Message In Session in innoChat
Update Ticket in BoldDesk when New Message In Session in innoChat
Create Contact in BoldDesk when New Message In Session in innoChat
Create Contact Group in Bolddesk when New Message In Session in innoChat
Create Ticket Note in BoldDesk when New Message In Session in innoChat
Popular innoChat + BoldDesk flows
Start from a real workflow other teams are already running.
Choose a trigger
innoChat
When this happens...
New Message In Session
Choose an action
BoldDesk
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
Create Ticket in BoldDesk when New Message In Session in innoChat
Use this flowUpdate Ticket in BoldDesk when New Message In Session in innoChat
Use this flowCreate Contact in BoldDesk when New Message In Session in innoChat
Use this flowCreate Contact Group in Bolddesk when New Message In Session in innoChat
Use this flowCreate Ticket Note in BoldDesk when New Message In Session in innoChat
Use this flowCreate Ticket Reply in BoldDesk when New Message In Session in innoChat
Use this flowUpdate Contact in Bolddesk when New Message In Session in innoChat
Use this flowUpdate Contact Group in Bolddesk when New Message In Session in innoChat
Use this flowList Activity from BoldDesk when New Message In Session in innoChat
Use this flowList Webhooks from BoldDesk when New Message In Session in innoChat
Use this flowSupported Triggers & Actions
Everything you can automate between innoChat and BoldDesk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Message In Session
Runs when new session message
Do thisActions
Action is the task that follows automatically within your innoChat integrations.
Send Message
Send text, get chatbot reply
Get Chatbot Session Messages
Retrieve session messages
Create Chatbot
Create a chatbot with settings
Create URL Source
Add website URL as data source
Get Chatbot Sessions
Get all sessions for a chatbot
Fetch All Chatbots
Show all chatbots
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About innoChat
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
Learn moreSimilar apps
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your innoChat and BoldDesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between innoChat and BoldDesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BoldDesk. No coding required.
Yes. You can set up a workflow where innoChat triggers actions in BoldDesk, and a separate workflow where BoldDesk triggers actions in innoChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between innoChat and BoldDesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire innoChat and BoldDesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
