To start, connect both your instantcustomer and kraaft accounts to viaSocket. Once connected, you can set up a workflow where an event in instantcustomer triggers actions in kraaft (or vice versa).

Absolutely. You can customize how instantcustomer data is recorded in kraaft. This includes choosing which data fields go into which fields of kraaft, setting up custom formats, and filtering out unwanted information.

The data sync between instantcustomer and kraaft typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.