Intercom + Commerce Layer

Connect Intercom and Commerce Layer to Build Intelligent Automations

Choose a Trigger

When this happens...

Lead Added Email
New Closed Conversation
New Company
Admin initiated message to one user
New Ticket
New Unsubscription
New User
Tag Added to Conversation
Tag Added to Lead
Tag Added to User
Updated Contact
Admin activity log event created
New Lead
Admin away mode updated
Admin logged in
Admin logged out
Attach a contact to company
Detach a company from a contact
Company deleted
Company updated
Contact archived
Contact deleted
Contact email updated
Tag removed to Lead
Lead updated
Contact subscribed to email
Contact unarchived
Contact unsubscribed from email
User untagged
Conversation assigned to any teammate
Note added to a conversation
Open conversation assigned to any teammate
Conversation opened
Reply from your teammates
Conversation snoozed
Add a contact to a conversation
Remove a contact from a conversation
Conversation deleted
Conversation priority updated
subscribes to message subscription type
unsubscribes from message subscription type
Admin get assigned to a ticket
Ticket reply from your teammates
Ticket attribute get updated
Ticket contact attached
Ticket contact detached
Note added to a ticket
Ticket state updated
Team get assigned to a ticket

Choose an Action

Automatically do this!

Create Customer Group
Create a Customer
Delete a Customer
Update Customer Group
Create price lists
Create a Shipping Category
Create a SKU's
Update Customer
Create a Price
Create Stock Location
Create Stock Item
Create Gift Card Recipients
Create Shipping Category
Create a Merchant
Update a Merchant
Update a Price List
Find SKU

Ready to use Intercom and Commerce Layer automations

Explore more automations built by businesses and experts

Automate Instagram Comment Replies with Smart DMs

When

Instagram for Business

Instant Trigger

getRandomCommentReplyFunction

cmntp4d3SwSR

- text is ai
  ReplytoComment
  Send a Private Reply
  Add Step
- Is guide comment
  ReplytoComment Guide
  Send a Private Reply Guide
  Add Step
- multi keyword match
  cmntdqJzLMYS
  ReplytoCommentMultiKeyword
  Add Step

Continue from here

View Template

Automate Social Media Post Creation and Scheduling Across Multiple Platforms

When

Google Sheets

Runs Every 15 Minutes

- Instagram
  Instagram Caption
  Generate Image
  Publish Photo with Tagging
  Add Step
- Youtube
  Youtube Video Script
  Youtube Description Video
  Create an Avatar Video
  Delay
  Retrieve Shareable Link for a Video1
  Upload Video
  Add Step
- Twitter
  Twitter Tweet
  Post a Tweet
  Add Step
- Linkedin
  Linkedin Article
  Create a linkedin Article or URL post
  Add Step

Continue from here

cmnt9r1ZY8HG

View Template

Automate Instagram DM Replies, Reactions, and Team Alerts

When

Instagram for Business

Instant Trigger

convertTimestampToIST_Message_Time

Give Prompt and Get Structured Response

- has response
  SendDMMessage
  Add Step
- Notify team
  SendMail
  Add Step
- has react
  SendDMMessage React
  Add Step

Continue from here

View Template

Actions and Triggers

When this happensTriggers
A trigger is an event that starts a workflow.

Lead Added Email

Triggers when a Lead enters an email address.

New Closed Conversation

Triggers when you close a Conversation.

New Company

Triggers when a new Company is created.

Admin initiated message to one user

Triggers when Admin initiated message to one user.

New Ticket

Triggers when a new Ticket is created in Intercom.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Do thisActions
Action is the task that follows automatically within your Intercom integrations.

List All Tags

Add Tag to Contact

Add a tag to contact

Get contacts

Find Companies

Finds an existing companies.

Create User

Create a new User

Find Lead

Retrieve an Intercom contact: returns a lead when searching by email or contact ID, or the contact matching an external user ID.

We'll help you get started

Our team is all set to help you!

Know More About Intercom and Commerce Layer Integrations

How viaSocket Works | A Complete Guide

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Know more

5 Simple Automation Hacks to Make Your Team Free

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Know more

What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Know more

Frequently Asked Questions

How do I start an integration between Intercom and Commerce Layer?

To start, connect both your Intercom and Commerce Layer accounts to viaSocket. Once connected, you can set up a workflow where an event in Intercom triggers actions in Commerce Layer (or vice versa).

Can we customize how data from Intercom is recorded in Commerce Layer?

Absolutely. You can customize how Intercom data is recorded in Commerce Layer. This includes choosing which data fields go into which fields of Commerce Layer, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Intercom and Commerce Layer?

The data sync between Intercom and Commerce Layer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Intercom to Commerce Layer?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Intercom and Commerce Layer?

Yes, you can set conditional logic to control the flow of data between Intercom and Commerce Layer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

About Intercom

Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.

Customer Support Communication

Learn More

About Commerce Layer

Commerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT

eCommerce

Learn More

Connect Intercom and Commerce Layer to Build Intelligent Automations

Choose a Trigger

Choose an Action

Ready to use Intercom and Commerce Layer automations

Automate Instagram Comment Replies with Smart DMs

Automate Social Media Post Creation and Scheduling Across Multiple Platforms

Automate Instagram DM Replies, Reactions, and Team Alerts

Actions and Triggers

When this happensTriggersA trigger is an event that starts a workflow.

Lead Added Email

New Closed Conversation

New Company

Admin initiated message to one user

New Ticket

New Unsubscription

Do thisActionsAction is the task that follows automatically within your Intercom integrations.

List All Tags

Add Tag to Contact

Get contacts

Find Companies

Create User

Find Lead

We'll help you get started

Know More About Intercom and Commerce Layer Integrations

How viaSocket Works | A Complete Guide

5 Simple Automation Hacks to Make Your Team Free

What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide

Frequently Asked Questions

About Intercom

About Commerce Layer

For SaaS

For AI Agent Builders

Support

Automation Experts

MCP

Compare

Company

Plans, Pricing and Offer

AI & Automation

When this happensTriggers
A trigger is an event that starts a workflow.

Do thisActions
Action is the task that follows automatically within your Intercom integrations.