Connect Intercom and Slack
Integrate Intercom with Slack to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message to Slack when Lead Adds Email Address in Intercom
Send Interactive Messages in Slack when Lead Adds Email Address in Intercom
Send Block/buttons/Intractive message using AI to Slack when Lead Adds Email Address in Intercom
View_open BlockKit Modal using JSON in Slack when Lead Adds Email Address in Intercom
Chat_update slack block or message using messageTs in Slack when Lead Adds Email Address in Intercom
Popular Intercom + Slack flows
Start from a real workflow other teams are already running.
Choose a trigger
Intercom
When this happens...
Lead Adds Email Address
Conversation Is Closed
New Company Created
Admin Initiates Message to User
New Ticket Created
Contact Unsubscribes From Emails
New User Created
Tag Added to Conversation
Tag Added to Lead
User Is Tagged
Contact Is Updated
Admin Activity Log Event Created
New Lead Created
Admin Away Mode Is Updated
Admin Logged In
Admin Logs Out
Company Attached To Contact
Company Detached From Contact
Company Deleted
Company Updated
Contact Archived
Contact Is Deleted
Contact Email Updated
Tag Removed From Lead
Lead Is Updated
Contact Subscribes to Email
Contact Unarchived
Contact Unsubscribed From Email
User Untagged
Conversation Assigned to Any Teammate
Note Is Added to Conversation
Open Conversation Assigned To Teammate
Conversation Opened by Admin
Teammate Replies
Conversation Snoozed
Contact Added to Conversation
Contact Removed From Conversation
Conversation Is Deleted
Conversation Priority Updated
User Subscribes to Message Type
User Unsubscribes From Message Subscription Type
Admin Is Assigned to Ticket
Teammate Replies to Ticket
Ticket Attribute Updated
Ticket Contact Is Attached
Ticket Contact Detached
Note Added to Ticket
Ticket State Changes
Team Assigned to Ticket
Choose an action
Slack
Automatically do this!
Send Message
Send Interactive Messages
Send Block/buttons/Intractive message using AI
View_open BlockKit Modal using JSON
Chat_update slack block or message using messageTs
Send Message as Thread
Create Channel
Set Channel Topic
Message Private Channel
Create Private Channel
Get Thread Replies
Edit Channel Message
List all Private Channels
Find Public channel
Get Messages from Slack
Add Users to Channel
Send Direct Message
Get all Channel Members
Get User Information by Email
Get User Complete Profile Details by ID
Create Canvas
List all Public Channels
Send Message with Block kit
Update Canvas
Lookup Canvas Sections
Send Message to Slack when Lead Adds Email Address in Intercom
Use this flowSend Interactive Messages in Slack when Lead Adds Email Address in Intercom
Use this flowSend Block/buttons/Intractive message using AI to Slack when Lead Adds Email Address in Intercom
Use this flowView_open BlockKit Modal using JSON in Slack when Lead Adds Email Address in Intercom
Use this flowChat_update slack block or message using messageTs in Slack when Lead Adds Email Address in Intercom
Use this flowSend Message as Thread in Slack when Lead Adds Email Address in Intercom
Use this flowCreate Channel in Slack when Lead Adds Email Address in Intercom
Use this flowSet Channel Topic in Slack when Lead Adds Email Address in Intercom
Use this flowMessage Private Channel in Slack when Lead Adds Email Address in Intercom
Use this flowCreate Private Channel in Slack when Lead Adds Email Address in Intercom
Use this flowSupported Triggers & Actions
Everything you can automate between Intercom and Slack.
When this happensTriggers
A trigger is an event that starts a workflow.
Lead Adds Email Address
Runs when Lead Adds Email Address
Conversation Is Closed
Runs when conversation is closed
New Company Created
Runs when new company is created
Admin Initiates Message to User
Runs when Admin Initiates Message to User
New Ticket Created
Runs when new ticket is created
Contact Unsubscribes From Emails
Runs when Contact Unsubscribes From Emails
Do thisActions
Action is the task that follows automatically within your Intercom integrations.
List All Tags
List All Tags
Add Tag to Contact
Add a tag to contact
Get contacts
Find Companies
Finds an existing companies.
Create User
Create a new User
Find Lead
Retrieve an Intercom contact: returns a lead when searching by email or contact ID, or the contact matching an external user ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn to build automation
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Intercom and Slack workflows.
Learn how to automate Intercom and Slack workflows.
Learn how to automate Intercom and Slack workflows.
Learn how to automate Intercom and Slack workflows.
Learn how to automate Intercom and Slack workflows.
Learn More About Automation
Integrating Typeform and Slack for Seamless Communication
Learn to integrate Typeform with Slack for efficient communication. Streamline your processes and boost team productivity with our comprehensive guide.
How to Integrate HubSpot Forms with Slack for Instant Alerts
Learn the step-by-step process to connect HubSpot Forms with Slack for immediate alerts. Streamline your communication and never miss important updates.
Automate Teamwork.com with Slack, Google Sheets & Email -Powered by viaSocket
Connect Teamwork.com with Slack, Google Sheets, and email using viaSocket to trigger real-time notifications, auto-create tasks from external requests, sync live reports, and automate client updates, deadlines, onboarding, and billing.
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Intercom and Slack free
No credit card required. Set up your first workflow in minutes.
About Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreSimilar apps
About Slack
Slack is an AI-powered work platform for team communication, collaboration, project coordination, and workflow automation. It helps organizations centralize conversations, share files, manage channels, and integrate tools to keep work moving in one place.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Intercom and Slack accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Intercom and Slack as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Slack. No coding required.
Yes. You can set up a workflow where Intercom triggers actions in Slack, and a separate workflow where Slack triggers actions in Intercom. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Intercom and Slack. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Intercom and Slack integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
