To start, connect both your introwise and servicetrade accounts to viaSocket. Once connected, you can set up a workflow where an event in introwise triggers actions in servicetrade (or vice versa).

Absolutely. You can customize how introwise data is recorded in servicetrade. This includes choosing which data fields go into which fields of servicetrade, setting up custom formats, and filtering out unwanted information.

The data sync between introwise and servicetrade typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.