Integrations InvGate Service Management Paperform
InvGate Service Management + Paperform

Popular InvGate Service Management + Paperform flows

Start from a real workflow other teams are already running.

Choose a trigger

InvGate Service Management logo

InvGate Service Management

When this happens...

Choose an action

Paperform logo

Paperform

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between InvGate Service Management and Paperform.

When this happensTriggers

A trigger is an event that starts a workflow.

Document Completed

Document Completed

Triggers when a new Document Completed for a form.

Document Sent

Document Sent

Triggered when a document is sent out for signing.

Document Cancelled

Document Cancelled

Triggered when a document is cancelled, meaning the signing process was terminated before completion.

Document Rejected

Document Rejected

Triggered when a document is rejected by the signer.

Document Expired

Document Expired

Triggered when a document's signing period expires, and no action has been taken.

Signer Notified

Signer Notified

Triggered when a signer is notified.

Do thisActions

Action is the task that follows automatically within your InvGate Service Management integrations.

Create Incident

Create Incident

Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.

Get Categories

Get Categories

Retrieve service categories used to classify incidents and service requests.

Get Users

Get Users

Action to list users

Get Incident Details

Get Incident Details

Retrieve details for a specific incident by ID, with options to include comments and format dates.

Create User

Create User

Create a new user with profile, contact, manager, and address details.

List Forms

List Forms

Retrieve forms; configure search, sort, filters, pagination, and response fields.

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  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations InvGate Service Management
InvGate Service Management + Paperform
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

Learn more
Integrations Paperform
Paperform + InvGate Service Management
Paperform logo

About Paperform

Paperform is a powerful online tool that lets you easily create beautiful forms to do almost anything. Use it to collect information, sell products, take payments, or schedule appointments—all without needing to code.

Learn more

Frequently Asked Questions

How do I connect InvGate Service Management and Paperform?

Sign up for a free viaSocket account, then authorize both your InvGate Service Management and Paperform accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between InvGate Service Management and Paperform as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from InvGate Service Management to Paperform?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Paperform. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where InvGate Service Management triggers actions in Paperform, and a separate workflow where Paperform triggers actions in InvGate Service Management. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between InvGate Service Management and Paperform. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire InvGate Service Management and Paperform integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.