Connect invox and caplena to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between invox and caplena?

To start, connect both your invox and caplena accounts to viaSocket. Once connected, you can set up a workflow where an event in invox triggers actions in caplena (or vice versa).

Can we customize how data from invox is recorded in caplena?

Absolutely. You can customize how invox data is recorded in caplena. This includes choosing which data fields go into which fields of caplena, setting up custom formats, and filtering out unwanted information.

How often does the data sync between invox and caplena?

The data sync between invox and caplena typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from invox to caplena?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between invox and caplena?

Yes, you can set conditional logic to control the flow of data between invox and caplena. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

invox

About invox

Invox is a call tracking management and statistics platform.

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caplena

About caplena

Caplena helps you automatically analyse free-text, creating actionable results from unstructured customer feedback, tweets or app reviews.

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