To start, connect both your invox and Vanilla Message accounts to viaSocket. Once connected, you can set up a workflow where an event in invox triggers actions in Vanilla Message (or vice versa).

Absolutely. You can customize how invox data is recorded in Vanilla Message. This includes choosing which data fields go into which fields of Vanilla Message, setting up custom formats, and filtering out unwanted information.

The data sync between invox and Vanilla Message typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.