Connect IP2Location.io and Gorgias to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for IP2Location.io
Choose an Action
Automatically do this!
Create Gorgias ticket
Create customer
Update Customer
Delete Customer
Add message to ticket
Create User
Update User
Delete User
Create team
Update Team
Delete Team
Ready to use IP2Location.io and Gorgias automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your IP2Location.io integrations.
Get Domain information
Obtain domain information by domain name
Look Up IP Address
Retrieves geolocation data for an IP address like country, region, city and more.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
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Frequently Asked Questions
To start, connect both your IP2Location.io and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in IP2Location.io triggers actions in Gorgias (or vice versa).
Absolutely. You can customize how IP2Location.io data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.
The data sync between IP2Location.io and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between IP2Location.io and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About IP2Location.io
IP2Location.io is a geolocation service that provides information about the geographical location of an IP address. It offers a range of services and APIs that enable users to identify the location, network, and other relevant data associated with an IP address. This information can be valuable for various purposes, such as targeting advertisements, preventing fraud, analyzing website traffic, and enhancing cybersecurity measures. IP2Location.io utilizes a vast database of IP address data, continually updated to ensure accuracy and reliability in its geolocation services.
Learn MoreAbout Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
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