IntegrationsjetdocsHelpwise
jetdocs + Helpwise

Connect jetdocs and Helpwise to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between jetdocs and Helpwise?

To start, connect both your jetdocs and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in jetdocs triggers actions in Helpwise (or vice versa).

Can we customize how data from jetdocs is recorded in Helpwise?

Absolutely. You can customize how jetdocs data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.

How often does the data sync between jetdocs and Helpwise?

The data sync between jetdocs and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from jetdocs to Helpwise?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between jetdocs and Helpwise?

Yes, you can set conditional logic to control the flow of data between jetdocs and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

jetdocs

About jetdocs

Jetdocs is an internal ticketing solution that integrates with Slack and Teams, powered by no-code catalogs, queues, templates and bots.

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Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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