Integrations Jotform InvGate Service Management
Jotform + InvGate Service Management
Jotform logoInvGate Service Management logo

Connect Jotform and InvGate Service Management

Integrate Jotform with InvGate Service Management to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Jotform and InvGate Service Management.

When this happensTriggers

A trigger is an event that starts a workflow.

New Submission

New Submission

Runs when a new submission is added to a specific form.

Request a new Trigger for Jotform

Do thisActions

Action is the task that follows automatically within your Jotform integrations.

Create Form

Create Form

Create a new form to collect responses.

List Forms

List Forms

List all your Jotform forms with each form's ID, title, status, date of last submission, and form link.

Create Submission

Create Submission

Create a Jotform submission from provided responses and return the submission ID and URL.

List Form Questions

List Form Questions

Lists all questions from a Jotform form using its form ID.

Add Question

Add Question

Adds a new question to a form.

Create Incident

Create Incident

Create an incident with title, requester, creator, priority, category, and optional description, location, occurrence date, and related items.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Video 1

Learn how to automate Jotform and InvGate Service Management workflows.

Video 2

Learn how to automate Jotform and InvGate Service Management workflows.

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Integrations Jotform
Jotform + InvGate Service Management
Jotform logo

About Jotform

Jotform is an online form builder that allows users to create and manage forms for all types of data collection. It provides a user-friendly interface with drag-and-drop form elements and a wide range of integration options.

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Integrations InvGate Service Management
InvGate Service Management + Jotform
InvGate Service Management logo

About InvGate Service Management

InvGate Service Management is an IT service management (ITSM) platform that helps teams manage incidents, service requests, problems, changes, and assets from a single workspace. Automate workflows, track SLAs, streamline ticket resolution, and improve service delivery with powerful reporting and integrations.

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Frequently Asked Questions

How do I connect Jotform and InvGate Service Management?

Sign up for a free viaSocket account, then authorize both your Jotform and InvGate Service Management accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Jotform and InvGate Service Management as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Jotform to InvGate Service Management?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach InvGate Service Management. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Jotform triggers actions in InvGate Service Management, and a separate workflow where InvGate Service Management triggers actions in Jotform. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Jotform and InvGate Service Management. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Jotform and InvGate Service Management integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.