To start, connect both your kagent and ifax accounts to viaSocket. Once connected, you can set up a workflow where an event in kagent triggers actions in ifax (or vice versa).

Absolutely. You can customize how kagent data is recorded in ifax. This includes choosing which data fields go into which fields of ifax, setting up custom formats, and filtering out unwanted information.

The data sync between kagent and ifax typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.