To start, connect both your kaiten and roster accounts to viaSocket. Once connected, you can set up a workflow where an event in kaiten triggers actions in roster (or vice versa).

Absolutely. You can customize how kaiten data is recorded in roster. This includes choosing which data fields go into which fields of roster, setting up custom formats, and filtering out unwanted information.

The data sync between kaiten and roster typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.