To start, connect both your karen and reachat accounts to viaSocket. Once connected, you can set up a workflow where an event in karen triggers actions in reachat (or vice versa).

Absolutely. You can customize how karen data is recorded in reachat. This includes choosing which data fields go into which fields of reachat, setting up custom formats, and filtering out unwanted information.

The data sync between karen and reachat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.