Connect kayako and Fathom to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for kayako
Choose an Action
Automatically do this!
List Teams
Get summary of a Recording
Get summary of a transcript
List Team Members
Enable Integrations or automations with these events of kayako and Fathom
Enable Integrations or automations with these events of kayako and Fathom
Triggers
New Meeting Recording Ready
Triggers instantly when Fathom finishes processing a meeting recording.
Actions
List Teams
Retrieve the list of teams along with their creation dates.
Get summary of a Recording
Retrieve the AI-generated summary for a Fathom recording. If a destination URL is provided, Fathom will POST the summary there; otherwise the summary is returned in the response.
Get summary of a transcript
Retrieve a Fathom recording's full transcript. If a Destination URL is provided, Fathom will POST the transcript there asynchronously; otherwise the transcript is returned in the response.
List Team Members
Retrieve all members of the selected team. If no team is selected, returns members from all teams.
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Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
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Frequently Asked Questions
To start, connect both your kayako and Fathom accounts to viaSocket. Once connected, you can set up a workflow where an event in kayako triggers actions in Fathom (or vice versa).
Absolutely. You can customize how kayako data is recorded in Fathom. This includes choosing which data fields go into which fields of Fathom, setting up custom formats, and filtering out unwanted information.
The data sync between kayako and Fathom typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between kayako and Fathom. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About kayako
Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.
Learn MoreAbout Fathom
Fathom is an AI-driven platform designed to enhance business analytics and decision-making processes. It provides insights and data visualization to help organizations make informed decisions.
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