Connect Kintone and Tiledesk to Build Intelligent Automations

Choose a Trigger

Kintone

When this happens...

Choose an Action

Tiledesk

Automatically do this!

Enable Integrations or automations with these events of Kintone and Tiledesk

Enable Integrations or automations with these events of Kintone and Tiledesk

Triggers

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for Kintone

Actions

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

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Frequently Asked Questions

How do I start an integration between Kintone and Tiledesk?

To start, connect both your Kintone and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Kintone triggers actions in Tiledesk (or vice versa).

Can we customize how data from Kintone is recorded in Tiledesk?

Absolutely. You can customize how Kintone data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Kintone and Tiledesk?

The data sync between Kintone and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Kintone to Tiledesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Kintone and Tiledesk?

Yes, you can set conditional logic to control the flow of data between Kintone and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Kintone

About Kintone

Kintone is a versatile platform designed to streamline and enhance your business processes through customizable applications and collaborative tools. It allows users to create tailored solutions for project management, data handling, and team collaboration, all within a single, user-friendly interface.

Learn More
Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

Learn More