IntegrationsKylas CRMZendesk Chat
Kylas CRM + Zendesk Chat

Connect Kylas CRM and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

Kylas CRM

When this happens...

Choose an Action

Zendesk Chat

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Enable Integrations or automations with these events of Kylas CRM and Zendesk Chat

Enable Integrations or automations with these events of Kylas CRM and Zendesk Chat

Triggers

New Lead

New Lead

Triggers when a new lead is created in Kylas CRM.

New Contact

New Contact

Triggers when a new contact is added in Kylas CRM.

Lead Updated

Lead Updated

Triggers when a lead is updated in Kylas CRM.

New Deal

New Deal

Triggers when a new deal is generated in the system.

Request a new Trigger for Kylas CRM

Actions

Create Lead

Create Lead

Creates a new lead in Kylas CRM.

Create Contact

Create Contact

Creates a Contact on Kylas CRM.

Create Company

Create Company

Creates a new company on Kylas CRM.

Create Deal

Create Deal

Creates a new deal

Search Contact

Search Contact

Get an existing contact by its ID

Create New Lead

Create New Lead

Triggers when new lead is created.

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Frequently Asked Questions

How do I start an integration between Kylas CRM and Zendesk Chat?

To start, connect both your Kylas CRM and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Kylas CRM triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Kylas CRM is recorded in Zendesk Chat?

Absolutely. You can customize how Kylas CRM data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Kylas CRM and Zendesk Chat?

The data sync between Kylas CRM and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Kylas CRM to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Kylas CRM and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Kylas CRM and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Kylas CRM

About Kylas CRM

Kylas CRM is a robust customer relationship management platform designed to streamline sales processes, enhance customer interactions, and drive business growth. It offers a suite of tools for managing leads, tracking sales activities, and analyzing performance metrics, making it an ideal solution for businesses looking to optimize their sales operations.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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