
When this happens...
New Customer

Automatically do this!
Create People
Create Project Type
Public Holiday For Employee
Search People
Create Team
Delete Team
Create Position
Update Team
Get Current Shift
Archieve Project
Search Position
Find Absent Request
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Action is the task that follows automatically within your LiveAgent integrations.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveAgent and Calamari accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Calamari (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in Calamari. This includes choosing which data fields go into which fields of Calamari, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and Calamari typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and Calamari. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreCalamari is a comprehensive HR management tool designed to streamline attendance tracking, leave management, and employee scheduling. It offers features such as clock-in/out, leave requests, and team calendar integration, making it ideal for businesses looking to enhance their human resources operations.
Learn More