Enable Integrations or automations with these events of LiveAgent and commsor
Triggers when a new customer is added.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveAgent and commsor accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in commsor (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in commsor. This includes choosing which data fields go into which fields of commsor, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and commsor typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and commsor. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreCommsor is a community operating system with all the tools you already use, tying your community data together and enabling you to unlock insights, measure impact, and build a community-led company.
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