
When this happens...
New Customer
Automatically do this!
Create Idea
Update Idea
Create Roadmap Card
Update Roadmap Card
Delete Idea
Delete Roadmap Card
Create Announcement
Update Announcement
Delete Announcement
Search Roadmap by Title
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Action is the task that follows automatically within your LiveAgent integrations.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveAgent and LoopedIn accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in LoopedIn (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in LoopedIn. This includes choosing which data fields go into which fields of LoopedIn, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and LoopedIn typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and LoopedIn. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreLoopedIn is a versatile platform designed to enhance team collaboration and project management. It offers a suite of tools to streamline communication, task management, and project tracking, making it ideal for teams looking to improve productivity and efficiency.
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