Connect LiveAgent and NetSuite ERP to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
- Request a new Action for NetSuite ERP
Enable Integrations or automations with these events of LiveAgent and NetSuite ERP
Enable Integrations or automations with these events of LiveAgent and NetSuite ERP
Triggers
New Customer
Triggers when a new customer is added.
Actions
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and NetSuite ERP accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in NetSuite ERP (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in NetSuite ERP. This includes choosing which data fields go into which fields of NetSuite ERP, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and NetSuite ERP typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and NetSuite ERP. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout NetSuite ERP
NetSuite ERP is a cloud-based enterprise resource planning platform that helps businesses manage financials, CRM, e-commerce, inventory, and supply chain operations in a unified system. It provides real-time visibility, automation, and analytics to optimize business performance and support growth.
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