Integrate LiveAgent with Reachinbox to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
LiveAgent
When this happens...
New Customer
Reachinbox
Automatically do this!
Create Campaign
Add Leads to Campaign
Remove Email from Campaign
Add Lead to Campaign
Create Campaign in Reachinbox when New Customer in Liveagent
Use this flowAdd Leads to Campaign in Reachinbox when New Customer in Liveagent
Use this flowRemove Email from Campaign in Reachinbox when New Customer in Liveagent
Use this flowAdd Lead to Campaign in Reachinbox when New Customer in Liveagent
Use this flowEverything you can automate between LiveAgent and Reachinbox.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new customer is added.
Action is the task that follows automatically within your LiveAgent integrations.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn moreReachInbox is an AI-powered cold outreach platform that helps outbound teams find and verify leads, auto-personalize emails at scale, warm up and manage mailboxes, run multi-step campaigns, and turn replies into meetings and revenue. It provides lead enrichment from millions of contacts, intelligent warmups for better deliverability, inbox placement insights, a unified Onebox for reply management, real-time analytics, and done-for-you email accounts. Works with Gmail, Outlook, and any IMAP/SMTP provider, with APIs, webhooks, and integrations to tools like Zapier, Make, and Slack.
Learn moreSign up for a free viaSocket account, then authorize both your LiveAgent and Reachinbox accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between LiveAgent and Reachinbox as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Reachinbox. No coding required.
Yes. You can set up a workflow where LiveAgent triggers actions in Reachinbox, and a separate workflow where Reachinbox triggers actions in LiveAgent. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between LiveAgent and Reachinbox. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire LiveAgent and Reachinbox integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.