Connect LiveAgent and Recras to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

Recras

Automatically do this!

Ready to use LiveAgent and Recras automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Booking

New Booking

Triggers when a new booking is created.

New Contact

New Contact

Triggers when a new contact is created.

Invoice Sent

Invoice Sent

Triggers when an invoice is (marked as) sent.

New Start Moment

New Start Moment

Triggers when a new start moment is created.

New Attachment

New Attachment

Triggers when a new attachment is created.

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Recras?

To start, connect both your LiveAgent and Recras accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Recras (or vice versa).

Can we customize how data from LiveAgent is recorded in Recras?

Absolutely. You can customize how LiveAgent data is recorded in Recras. This includes choosing which data fields go into which fields of Recras, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Recras?

The data sync between LiveAgent and Recras typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Recras?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Recras?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Recras. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.