IntegrationsLiveAgentShopkit
LiveAgent + Shopkit

Connect LiveAgent and Shopkit to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

Shopkit

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Client

New Client

Triggered when a new client is created in your Shopkit store.

Client Updated

Client Updated

Triggered when a client is updated in your Shopkit store.

Client Deleted

Client Deleted

Triggered when a client is deleted in your Shopkit store.

New Product

New Product

Triggeres when a new product is created in your Shopkit store.

Product Updated

Product Updated

Triggered when a product is updated in your Shopkit store.

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Shopkit?

To start, connect both your LiveAgent and Shopkit accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Shopkit (or vice versa).

Can we customize how data from LiveAgent is recorded in Shopkit?

Absolutely. You can customize how LiveAgent data is recorded in Shopkit. This includes choosing which data fields go into which fields of Shopkit, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Shopkit?

The data sync between LiveAgent and Shopkit typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Shopkit?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Shopkit?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Shopkit. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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Shopkit

About Shopkit

Shopkit is a comprehensive eCommerce platform designed to streamline online retail operations. It offers a suite of tools for managing products, processing payments, and enhancing customer experiences, making it ideal for businesses looking to establish or expand their online presence.

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