
When this happens...
New Customer

Automatically do this!
Enable Integrations or automations with these events of LiveAgent and shopuddy
Triggers when a new customer is added.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveAgent and shopuddy accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in shopuddy (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in shopuddy. This includes choosing which data fields go into which fields of shopuddy, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and shopuddy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and shopuddy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreShopuddy offers a digital loyalty solution with stamp cards, vouchers, and memberships, all are stored on your customer’s mobile wallet.
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