Connect LiveAgent and SIGNL4 to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
Resolve Alert
Send Alert
Ready to use LiveAgent and SIGNL4 automations
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Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
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Frequently Asked Questions
To start, connect both your LiveAgent and SIGNL4 accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in SIGNL4 (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in SIGNL4. This includes choosing which data fields go into which fields of SIGNL4, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and SIGNL4 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and SIGNL4. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout SIGNL4
SIGNL4 is a mobile alerting and incident response solution designed to ensure critical notifications are delivered to the right people at the right time. It streamlines the process of alerting and managing incidents, making it ideal for IT operations, industrial automation, and other mission-critical environments.
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