Connect LiveAgent and Speak AI
Integrate LiveAgent with Speak AI to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular LiveAgent + Speak AI flows
Start from a real workflow other teams are already running.
Choose a trigger
LiveAgent
When this happens...
New Customer
Choose an action
Speak AI
Automatically do this!
Run Magic Prompt
Create Text Note
Create Folder
Create User
Create Embed
Schedule Event
Run Magic Prompt using Speak AI when New Customer in Liveagent
Use this flowCreate Text Note in Speak AI when New Customer in Liveagent
Use this flowCreate Folder in Speak AI when New Customer in Liveagent
Use this flowCreate User in Speak-ai when New Customer in Liveagent
Use this flowCreate Embed in Speak-ai when New Customer in Liveagent
Use this flowSchedule Event in Speak-ai when New Customer in Liveagent
Use this flowList Customers from LiveAgent when Text Created in Speak AI
Use this flowList Conversations from LiveAgent when Text Created in Speak AI
Use this flowAdd New Customer in Liveagent when Text Created in Speak AI
Use this flowAdd Customer to Group in Liveagent when Text Created in Speak AI
Use this flowSupported Triggers & Actions
Everything you can automate between LiveAgent and Speak AI.
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Text Created
Triggers when a new text is created.
Media Created
Triggers when media is created.
Text Analyzed
Triggers when an existing text is analyzed.
Text Failed
Triggers when text is failed.
Embedded Recorder Created
Triggers when embedded recorder is created..
Do thisActions
Action is the task that follows automatically within your LiveAgent integrations.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn moreSimilar apps
About Speak AI
Speak Ai is a tool to analyze audio and video to get insights extraction and transcriptions.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your LiveAgent and Speak AI accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between LiveAgent and Speak AI as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Speak AI. No coding required.
Yes. You can set up a workflow where LiveAgent triggers actions in Speak AI, and a separate workflow where Speak AI triggers actions in LiveAgent. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between LiveAgent and Speak AI. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire LiveAgent and Speak AI integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
