Connect LiveAgent and Speak AI to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

Speak AI

Automatically do this!

Ready to use LiveAgent and Speak AI automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

Text Created

Text Created

Triggers when a new text is created.

Media Created

Media Created

Triggers when media is created.

Text Analyzed

Text Analyzed

Triggers when an existing text is analyzed.

Text Failed

Text Failed

Triggers when text is failed.

Embedded Recorder Created

Embedded Recorder Created

Triggers when embedded recorder is created..

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Speak AI?

To start, connect both your LiveAgent and Speak AI accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Speak AI (or vice versa).

Can we customize how data from LiveAgent is recorded in Speak AI?

Absolutely. You can customize how LiveAgent data is recorded in Speak AI. This includes choosing which data fields go into which fields of Speak AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Speak AI?

The data sync between LiveAgent and Speak AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Speak AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Speak AI?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Speak AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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Speak AI

About Speak AI

Speak Ai is a tool to analyze audio and video to get insights extraction and transcriptions.

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