Connect LiveAgent and Tavus to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

Tavus

Automatically do this!

Ready to use LiveAgent and Tavus automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

New Conversation

New Conversation

Trigger when new conversation is created.

Updated Conversation

Updated Conversation

Trigger when an existing conversation is updated.

Request a new Trigger for LiveAgent

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Tavus?

To start, connect both your LiveAgent and Tavus accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Tavus (or vice versa).

Can we customize how data from LiveAgent is recorded in Tavus?

Absolutely. You can customize how LiveAgent data is recorded in Tavus. This includes choosing which data fields go into which fields of Tavus, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Tavus?

The data sync between LiveAgent and Tavus typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Tavus?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Tavus?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Tavus. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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Tavus

About Tavus

Tavus is an innovative platform that leverages artificial intelligence to create personalized video content at scale. It allows businesses to engage with their audience through customized video messages, enhancing customer interaction and marketing efforts.

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