Connect LiveAgent and The Grid to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
Choose an Action
Automatically do this!
- Request a new Action for The Grid
Enable Integrations or automations with these events of LiveAgent and The Grid
Enable Integrations or automations with these events of LiveAgent and The Grid
Triggers
New Customer
Triggers when a new customer is added.
Actions
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
List Companies
Retrieve list of companies
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
- Send for rejectMail for RejectionAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your LiveAgent and The Grid accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in The Grid (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in The Grid. This includes choosing which data fields go into which fields of The Grid, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and The Grid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and The Grid. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreAbout The Grid
The Grid is an innovative platform that leverages artificial intelligence to create and manage websites automatically. It offers a unique approach to website building by using AI to design and adapt websites based on user content and preferences, making it an ideal solution for individuals and businesses looking to streamline their web development process.
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