
When this happens...
New Customer

Automatically do this!
Enable Integrations or automations with these events of LiveAgent and uproc
Triggers when a new customer is added.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.
Add a customer to an existing group.
Removes customer form a particular group.
Retrieve list of companies
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To start, connect both your LiveAgent and uproc accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in uproc (or vice versa).
Absolutely. You can customize how LiveAgent data is recorded in uproc. This includes choosing which data fields go into which fields of uproc, setting up custom formats, and filtering out unwanted information.
The data sync between LiveAgent and uproc typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveAgent and uproc. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn MoreUProc is a multipurpose data platform: clean, verify or enrich any field in forms, databases, files or applications with multiple categories supported (persons, companies, products, communications, social...).
Learn More