Connect LiveAgent and Userflow to Build Intelligent Automations

Choose a Trigger

LiveAgent

When this happens...

Choose an Action

Userflow

Automatically do this!

Ready to use LiveAgent and Userflow automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

User Created

User Created

Triggers when a user is created in Userflow.

Group Created

Group Created

Triggers when a group is created in Userflow.

Group Updated

Group Updated

Triggers when a group is updated in Userflow.

Request a new Trigger for LiveAgent

Do thisActions

Action is the task that follows automatically within your LiveAgent integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between LiveAgent and Userflow?

To start, connect both your LiveAgent and Userflow accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveAgent triggers actions in Userflow (or vice versa).

Can we customize how data from LiveAgent is recorded in Userflow?

Absolutely. You can customize how LiveAgent data is recorded in Userflow. This includes choosing which data fields go into which fields of Userflow, setting up custom formats, and filtering out unwanted information.

How often does the data sync between LiveAgent and Userflow?

The data sync between LiveAgent and Userflow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from LiveAgent to Userflow?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between LiveAgent and Userflow?

Yes, you can set conditional logic to control the flow of data between LiveAgent and Userflow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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Userflow

About Userflow

UserFlow is a tool designed to help developers and product teams build user onboarding flows without coding. It provides interactive guides and in-app messages to enhance user experience.

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