Connect LiveChat and Facebook Ads to Build Intelligent Automations
Choose a Trigger
When this happens...
New Chat
Finished Chat
Chat Changed
Choose an Action
Automatically do this!
Get Ad Campaign Insights
Get Ad Creative Insights
Ready to use LiveChat and Facebook Ads automations
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your LiveChat integrations.
Get Ad Campaign Insights
Get the ad campaign insights.
Get Ad Creative Insights
Fetch ad creative details (image/thumbnail) and performance metrics (clicks, impressions, spend, conversions) for selected Facebook ad accounts and date ranges.
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Frequently Asked Questions
To start, connect both your LiveChat and Facebook Ads accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Facebook Ads (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Facebook Ads. This includes choosing which data fields go into which fields of Facebook Ads, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Facebook Ads typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Facebook Ads. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreAbout Facebook Ads
Facebook Ads Insights provides detailed analytics and performance metrics for your Facebook advertising campaigns. It helps marketers and businesses understand the effectiveness of their ads, optimize their strategies, and make data-driven decisions to improve ROI.
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