
When this happens...
New Chat
Finished Chat
Chat Changed

Automatically do this!
Create Assets
Create Assistant
Create Asset Upload
Search Assistants
Search Processes
Search Assets
Delete Asset
Create New Task Package
Create work item
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when the chat is started.
Triggers when the chat is ended.
Triggers when the tag list for a chat was changed.
Triggers when a process run is completed.
Triggers when a process run is Unresolved.
Triggers when a process run is started.
Action is the task that follows automatically within your LiveChat integrations.
Creates a new asset.
Creates an new assistant.
Create an asset and add content to it.
Search assistants.
Search processes in a workspace.
Search assets within a workspace.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your LiveChat and Robocorp accounts to viaSocket. Once connected, you can set up a workflow where an event in LiveChat triggers actions in Robocorp (or vice versa).
Absolutely. You can customize how LiveChat data is recorded in Robocorp. This includes choosing which data fields go into which fields of Robocorp, setting up custom formats, and filtering out unwanted information.
The data sync between LiveChat and Robocorp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between LiveChat and Robocorp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn MoreRobocorp is a leading platform in the field of robotic process automation (RPA), providing tools and solutions to automate repetitive tasks and workflows. It empowers businesses to enhance productivity and efficiency by leveraging advanced automation technologies.
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