Connect Maestra and Tiledesk to Build Intelligent Automations

Choose a Trigger

Maestra

When this happens...

Choose an Action

Tiledesk

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for Maestra

Do thisActions

Action is the task that follows automatically within your Maestra integrations.

Create Channel

Create Channel

Create a new channel within a workspace

Upload File

Upload File

Initiates a new file upload to Maestra.

List Files

List Files

Grabs the file list with key id and basic information.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

We'll help you get started

Our team is all set to help you!

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Frequently Asked Questions

How do I start an integration between Maestra and Tiledesk?

To start, connect both your Maestra and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Maestra triggers actions in Tiledesk (or vice versa).

Can we customize how data from Maestra is recorded in Tiledesk?

Absolutely. You can customize how Maestra data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Maestra and Tiledesk?

The data sync between Maestra and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Maestra to Tiledesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Maestra and Tiledesk?

Yes, you can set conditional logic to control the flow of data between Maestra and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Maestra

About Maestra

Maestra is a highly accurate speech to text software. Translate in English, French, Spanish, German and 80+ languages.

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Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

Learn More