Integrate Mailtrap with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Feedback from Userback when New Email Delivered to Mailtrap
List Projects in Userback when New Email Delivered to Mailtrap
Create a Feedback in Userback when New Email Delivered to Mailtrap
List Comments from a Feedback from Userback when New Email Delivered to Mailtrap
List Members from Userback when New Email Delivered to Mailtrap
Start from a real workflow other teams are already running.
Mailtrap
When this happens...
New Email Delivered
New Email Opened
When a contact unsubscribes
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New Email Delivered to Mailtrap
Use this flowList Projects in Userback when New Email Delivered to Mailtrap
Use this flowCreate a Feedback in Userback when New Email Delivered to Mailtrap
Use this flowList Comments from a Feedback from Userback when New Email Delivered to Mailtrap
Use this flowList Members from Userback when New Email Delivered to Mailtrap
Use this flowList SessionRecordings in Userback when New Email Delivered to Mailtrap
Use this flowList Feedback from Userback when New Email Opened in Mailtrap
Use this flowList Projects in Userback when New Email Opened in Mailtrap
Use this flowCreate a Feedback in Userback when New Email Opened in Mailtrap
Use this flowList Comments from a Feedback from Userback when New Email Opened in Mailtrap
Use this flowEverything you can automate between Mailtrap and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new email is delivered to the recipient's mail server for a chosen sending stream or domain.
Runs when a new email open event occurs in the selected sending stream.
Runs the workflow automatically whenever a contact unsubscribes from emails in the selected sending stream.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Mailtrap integrations.
Allows you to get the list of your Lists and their IDs.
Creates a new contact.
Creates a new Contact Lists.
Delete existing Contact List.
Deletes Contact by his email.
Allows you to update Contact in Mailtrap

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Mailtrap is an email delivery platform covering email sending (API/SMTP) bundled with inbound email, also featuring email testing (Sandbox), and Email Marketing. It's used by developer and product teams for transactional and bulk email delivery and offers reliable sending tools with built-in deliverability protection, including separation between transactional and bulk email, automatic authentication setup, and analytics insights broken down by mailbox provider.
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your Mailtrap and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Mailtrap and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Mailtrap triggers actions in Userback, and a separate workflow where Userback triggers actions in Mailtrap. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Mailtrap and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Mailtrap and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.