Connect Microsoft Dynamics CRM and Facebook Messenger
Integrate Microsoft Dynamics CRM with Facebook Messenger to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Account in Microsoft Dynamics CRM when New Page Message in Facebook Messenger
Create Contact in Microsoft-dynamics-crm when New Page Message in Facebook Messenger
Create Opportunity in Microsoft-dynamics-crm when New Page Message in Facebook Messenger
Create Lead in Microsoft-dynamics-crm when New Page Message in Facebook Messenger
Create Case/Incident in Microsoft-dynamics-crm when New Page Message in Facebook Messenger
Popular Microsoft Dynamics CRM + Facebook Messenger flows
Start from a real workflow other teams are already running.
Choose a trigger
Microsoft Dynamics CRM
When this happens...
New Account
New Contact
New Case/Incident
New Invoice
New Lead
New Opportunity
New Order
Choose an action
Facebook Messenger
Automatically do this!
Send Message from Page
Send Receipt Template
Set Messenger Welcome Screen
Set Ice Breakers
Set Persistent Menu
Set Sender Actions
Send Generic Template
Get User Details
Get Messenger Profile Fields Details
Delete Messenger Profile Fields
Create Account in Microsoft Dynamics CRM when New Page Message in Facebook Messenger
Use this flowCreate Contact in Microsoft-dynamics-crm when New Page Message in Facebook Messenger
Use this flowCreate Opportunity in Microsoft-dynamics-crm when New Page Message in Facebook Messenger
Use this flowCreate Lead in Microsoft-dynamics-crm when New Page Message in Facebook Messenger
Use this flowCreate Case/Incident in Microsoft-dynamics-crm when New Page Message in Facebook Messenger
Use this flowCreate Order in Microsoft-dynamics-crm when New Page Message in Facebook Messenger
Use this flowSend Message from Page via Facebook Messenger when New Account in Microsoft-dynamics-crm
Use this flowSend Receipt Template in Facebook_messenger when New Account in Microsoft-dynamics-crm
Use this flowSet Messenger Welcome Screen in Facebook Messenger when New Account in Microsoft-dynamics-crm
Use this flowSet Ice Breakers in Facebook Messenger when New Account in Microsoft-dynamics-crm
Use this flowSupported Triggers & Actions
Everything you can automate between Microsoft Dynamics CRM and Facebook Messenger.
When this happensTriggers
A trigger is an event that starts a workflow.
New Account
Triggers when new account is created
New Contact
Triggers when new contact is created
New Case/Incident
Triggers when new case/incident created
New Invoice
Triggers when new invoice is created
New Lead
Triggers when new lead is created
New Opportunity
Triggers when new opportunity is craeted
Do thisActions
Action is the task that follows automatically within your Microsoft Dynamics CRM integrations.
Create Account
Creates a new account
Create Contact
Creates a new contact
Create Opportunity
Creates a new opportunity
Create Lead
Creates a new lead
Create Case/Incident
Creates a new case/incident
Create Order
Creates a new order
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn to build automation
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Microsoft Dynamics CRM and Facebook Messenger workflows.
Learn how to automate Microsoft Dynamics CRM and Facebook Messenger workflows.
Learn how to automate Microsoft Dynamics CRM and Facebook Messenger workflows.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Microsoft Dynamics CRM and Facebook Messenger free
No credit card required. Set up your first workflow in minutes.
About Microsoft Dynamics CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Learn moreAbout Facebook Messenger
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Microsoft Dynamics CRM and Facebook Messenger accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Microsoft Dynamics CRM and Facebook Messenger as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Facebook Messenger. No coding required.
Yes. You can set up a workflow where Microsoft Dynamics CRM triggers actions in Facebook Messenger, and a separate workflow where Facebook Messenger triggers actions in Microsoft Dynamics CRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Microsoft Dynamics CRM and Facebook Messenger. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Microsoft Dynamics CRM and Facebook Messenger integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
