Connect mindStudio and LiveAgent to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your mindStudio integrations.
Load an app
Loads all apps in your workspace
Run Workflow
Runs a workflow from your MindStudio AI app and creates a new thread.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
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Frequently Asked Questions
To start, connect both your mindStudio and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in mindStudio triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how mindStudio data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between mindStudio and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between mindStudio and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About mindStudio
mindStudio is an advanced AI-powered platform designed to enhance creativity and productivity. It offers a suite of tools that leverage artificial intelligence to assist users in generating ideas, creating content, and optimizing workflows. Ideal for creatives, professionals, and businesses looking to integrate AI into their processes.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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