Connect MoEngage and Zoho CRM to Build Intelligent Automations

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MoEngage

When this happens...

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Zoho CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Lead

New Lead

Triggers when a new lead is created.

New Contact

New Contact

Triggers when a new contact is created.

New Account

New Account

Triggers when a new account is created.

New Deals

New Deals

Triggers when a new deal is created.

New Task

New Task

Triggers when a new task is created.

New or Updated Lead

New or Updated Lead

Triggers when a lead is created or updated in Zoho CRM since the last schedule run.

Request a new Trigger for MoEngage

Do thisActions

Action is the task that follows automatically within your MoEngage integrations.

Create or Update User

Create or Update User

This action creates a new user in MoEngage .If the user profile already exist , this action updates the user attributes

Add or Remove User From Cohort

Add or Remove User From Cohort

This action adds or removes a user from cohort

Update a lead

Update a lead

Update an existing lead by Email, Mobile and ID.

Create a Note

Create a Note

Create a note in the selected module

Create a lead

Create a lead

Creates a new lead

Search Lead

Search Lead

Searchs Lead by Mobile Number

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Frequently Asked Questions

How do I start an integration between MoEngage and Zoho CRM?

To start, connect both your MoEngage and Zoho CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in MoEngage triggers actions in Zoho CRM (or vice versa).

Can we customize how data from MoEngage is recorded in Zoho CRM?

Absolutely. You can customize how MoEngage data is recorded in Zoho CRM. This includes choosing which data fields go into which fields of Zoho CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between MoEngage and Zoho CRM?

The data sync between MoEngage and Zoho CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from MoEngage to Zoho CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between MoEngage and Zoho CRM?

Yes, you can set conditional logic to control the flow of data between MoEngage and Zoho CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

MoEngage

About MoEngage

MoEngage is a comprehensive customer engagement platform that helps businesses understand their users and engage them with personalized communication across various channels. It offers features like analytics, push notifications, email marketing, and in-app messaging to enhance user experience and drive growth.

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Zoho CRM

About Zoho CRM

Zoho CRM is a robust, cloud-based customer relationship management (CRM) software designed to help businesses manage their sales, marketing, and customer support activities effectively. It provides a comprehensive suite of features aimed at improving customer interactions, streamlining processes, and enhancing overall productivity.

Learn More