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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Project
Triggers when a new project is created.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your My Hours integrations.
Create Project
Creates a new project for time tracking.
Add Task To Project
Add a task to project.
Create Client
Creates a Client.
Create Tag
Creates a tag.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
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Frequently Asked Questions
To start, connect both your My Hours and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in My Hours triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how My Hours data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between My Hours and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between My Hours and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About My Hours
Myhour is a comprehensive time tracking and project management tool designed to help teams and individuals efficiently manage their work hours and tasks. With features like detailed reporting, invoicing, and team collaboration, Myhour ensures that you stay on top of your projects and deadlines.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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