
When this happens...
New Call Received

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When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new call is received in MyOperator.
Trigger's when new order is created.
Trigger's when new product is created.
Trigger's when new customer is created.
Triggered when an existing order is updated in Ikas; provides the updated order details.
Action is the task that follows automatically within your MyOperator integrations.
Initiate call by user id.
Initiates anonymous Call by Agent number and caller number.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your MyOperator and ikas accounts to viaSocket. Once connected, you can set up a workflow where an event in MyOperator triggers actions in ikas (or vice versa).
Absolutely. You can customize how MyOperator data is recorded in ikas. This includes choosing which data fields go into which fields of ikas, setting up custom formats, and filtering out unwanted information.
The data sync between MyOperator and ikas typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between MyOperator and ikas. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.
Learn MoreIkas is a comprehensive eCommerce platform designed to streamline online store management, offering tools for inventory, order processing, and customer engagement.
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