Connect NileDesk and Tiledesk to Build Intelligent Automations
Ready to use NileDesk and Tiledesk automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
Do thisActions
Action is the task that follows automatically within your NileDesk integrations.
Create Draft Board Item
Create a new board item and save it as a draft.
Create Draft Process Flow Item
Create a new process flow item and save it as a draft.
Create Process Item
Create and submit a new process item
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
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Frequently Asked Questions
To start, connect both your NileDesk and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in NileDesk triggers actions in Tiledesk (or vice versa).
Absolutely. You can customize how NileDesk data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.
The data sync between NileDesk and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between NileDesk and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About NileDesk
NileDesk is a Low-Code BPM software, empowering the staff in departments like HR, Finance, IT, Sales, Procurement, etc., to design efficient workflow solutions.
Learn MoreAbout Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
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