To start, connect both your novocall and samuraichat accounts to viaSocket. Once connected, you can set up a workflow where an event in novocall triggers actions in samuraichat (or vice versa).

Absolutely. You can customize how novocall data is recorded in samuraichat. This includes choosing which data fields go into which fields of samuraichat, setting up custom formats, and filtering out unwanted information.

The data sync between novocall and samuraichat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.