To start, connect both your novocall and supporthunt accounts to viaSocket. Once connected, you can set up a workflow where an event in novocall triggers actions in supporthunt (or vice versa).

Absolutely. You can customize how novocall data is recorded in supporthunt. This includes choosing which data fields go into which fields of supporthunt, setting up custom formats, and filtering out unwanted information.

The data sync between novocall and supporthunt typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.