To start, connect both your novofon and sweetprocess accounts to viaSocket. Once connected, you can set up a workflow where an event in novofon triggers actions in sweetprocess (or vice versa).

Absolutely. You can customize how novofon data is recorded in sweetprocess. This includes choosing which data fields go into which fields of sweetprocess, setting up custom formats, and filtering out unwanted information.

The data sync between novofon and sweetprocess typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.