
When this happens...
Updated Items/Collection
New Items/Collections Created

Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
When this happensTriggers
A trigger is an event that starts a workflow.
Retrieve items from the selected Nuclino workspace that were created or modified since the last check.
Runs when new content appears
Triggers when a new customer is added.
Action is the task that follows automatically within your Nuclino integrations.
Create an item or collection
Update item title or content
Get a page of workspaces
Permanently delete
Get item or collection by ID
Retrieve items or collections

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To start, connect both your Nuclino and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Nuclino triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Nuclino data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Nuclino and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Nuclino and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Nuclino is a collaborative platform designed to help teams organize and share knowledge efficiently. It offers a seamless way to create, manage, and collaborate on documents and projects in real-time, enhancing team productivity and communication.
Learn MoreLiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn More