To start, connect both your nureply and knowa accounts to viaSocket. Once connected, you can set up a workflow where an event in nureply triggers actions in knowa (or vice versa).

Absolutely. You can customize how nureply data is recorded in knowa. This includes choosing which data fields go into which fields of knowa, setting up custom formats, and filtering out unwanted information.

The data sync between nureply and knowa typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.