IntegrationsNutshellZendesk Chat
Nutshell + Zendesk Chat

Connect Nutshell and Zendesk Chat to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Nutshell and Zendesk Chat?

To start, connect both your Nutshell and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Nutshell triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Nutshell is recorded in Zendesk Chat?

Absolutely. You can customize how Nutshell data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Nutshell and Zendesk Chat?

The data sync between Nutshell and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Nutshell to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Nutshell and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Nutshell and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Nutshell

About Nutshell

Nutshell is an affordable, easy-to-use CRM that helps small-business sales teams win more deals.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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