To start, connect both your octai and cincel accounts to viaSocket. Once connected, you can set up a workflow where an event in octai triggers actions in cincel (or vice versa).

Absolutely. You can customize how octai data is recorded in cincel. This includes choosing which data fields go into which fields of cincel, setting up custom formats, and filtering out unwanted information.

The data sync between octai and cincel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.